You may return most new standard, unopened items within 30 days of delivery for a store credit. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items returned must be in a new, unused and saleable condition.
Your store credit will be issued once the item has been received back to our warehouse and approved per the conditions.
You should expect to receive your store credit within four weeks of giving your package to the return shipper, however, in many cases you will receive it more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Final Sale Items
Items marked as 'Final Sale' are not eligible for exchange or return (excepted where the items are faulty under consumer law guidelines).
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.